There are quite a number of companies whose core business is providing civil and criminal justice solutions. They provide services such as incident management, emergency response, biometric analysis, public information, information management, product and services monitoring, and communication among other services focused on making our world a much safer place to live in.

Unfortunately, not all companies you come across are equal in terms of customer service and quality service delivery. There are those known for better services than the others, such that they deserve an award. Choosing the right company among the many is therefore an important consideration as far as getting the results you want is concerned.

One such customer-oriented company which I believe can always deliver is Securus Technologies, the recipient of the Gold Stevie® Award in the 11th annual Stevie Awards for Sales & Customer Service. The Stevie Awards for Sales and Customer Service are the top honors in the world for professionals in sales, business development, customer service, and contact center.

The awards which were presented at the Caesars Palace in Las Vegas, Nevada on Friday, February 24 and attended by over 650 executives from all around the globe saw Securus bag the award as the best in the Best Customer Service Training Department category.

The criteria for selecting the overall winners for the Stevie Awards involves the evaluation of thousands of nominated organizations of all sizes and from different industries, and the finalists determined by independent judges from the average scores.

On presenting the award to Securus, the founder and president of the Stevie Awards, Mr. Michael Gallagher noted that the Stevie Awards for Sales & Customer Service was one of their most competitive and fastest growing in their awards programs.

I believe Securus Technologies is the company to go to for law enforcement and corrections agencies, inmates, public safety, and other customers seeking such services, and this well-deserved award is just another proof customer-satisfaction is and has always been their top priority.

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